Supercharging Community Management with PULSE
Evan "Scapes" Berman demonstrates TERA at E3 2010. Source: Youtube
Evan Berman knows how gamers think. A veteran community manager with credits on HAWKEN, TERA, Dragonica Online and the infamous Hellgate: London, Berman (aka ‘Scapes’ in the forums) has spent many hours thinking how to best react when faced with …